Sears
Terrible experience!

I sent a $400 diamond necklace in for repair. The repair company Sears uses said that they shipped it back, even providing a tracking number. When contacted, UPS stated that the package was never sent out. So far... 5 months later I am still chasing the missing necklace. No one from the store seems to want to get involved except Loss Prevention, whom I know personally. The jewelry manager is not helpful at all.

Company: Sears
Country: USA
State: Maine
City: Augusta

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