Ulta
ULTA Cashier NOT Trained - Cashier Incompetence

Just got my eyebrows and lip waxed and the esthetician gave me a paper ticket for $30.00 to pay at the register. When I got there, a cashier (not the person who waxed me) said, "Would you like to leave Shea (esthetician) a tip?" I said, "Sure, 10%". The cashier said, "Uh. I don't know what that is.." I was shocked. I thought she was joking or making fun of only tipping 10%. I said, "Uh, are you kidding? Divide the total by 10...?" She stared blankly at me and said I can't do that. Finally I said, "$3! ~" and she was like, "OK ok..." THIS HAS GOT TO BE A JOKE. This girl was 20 years old. And could not calculate 30/10??

Company: Ulta
Country: USA

  <     >