24 Hour PetWatch
Horrible Customer Service

I own four rescue pets and took the Humane Societies advice and "chipped" each one apon adoption and immunizations. Didn't check the info online until after the fourth pet. The information was entered incorrectly. My boyfriend was shown as the owner and I was shown as the alternate number. My bad for not checking. I promptly called and faxed them proof as to ownership. Vet records, id numbers etc. Nothing! I have now called four times, they have been rude and unwilling to make the change. They can see I'm calling from the contact number on record. This does not give me solice that if my pets are lost I will ever get them back. I regretfully have recommmended them to dozens of people. They're horrible to deal with.

Company: 24 Hour PetWatch
Country: USA

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