Petco
Descrimination - Grooming

I had a horrible experience at petco on milpas st.in santa barbara california. I called to make an appt for my rabbit to be groomed and I was told they didn't groomed rabbits but they would clipped his nails off and that no appt was required but to be there before 7pm so I. Requested to leave worked earlier from work. I was at the store at 5:40pm and explained the groomer was I was told over the phone. She had a nasty attitude and never even had eye contact with me at anytime. She told me she was already late with other costumers poodles and that was really a priority and not my rabbit of course! She descriminated an animal for another. So how can they called themselve a pet store? I spents hundres of dollars monthly and this is what I got from them. I complainted to the manager which he listened to me but never called me back since beginning of january. This is a red hair lady which treated me with so much discrimination and disrespect. This is karla quintana at 805 636 3883

Company: Petco
Country: USA

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