Banfield Pet Hospital
Poor service

I taken care of anything to get a puppy that I had been providing to my men relative (over $300 settled entirely for "ALL" pictures, except the distemperment) like a present and that I had her placed on the account on my consideration, since Banfield doesn't move balances when I was informed by Jessica (corporate workplace) within their records division and by Amika (Newport News, VA shop). I responded, "Easily popped a merchant account and settled all of this cash, then my men relative would need to begin consideration and spend again". I experienced this can be a rip-off which is how Banfield makes their cash, that will be not right. While my men cousin required the your dog to obtain information about the pets pictures to be able to spend her dog charge at her condo, she was informed my Amy and also the Vet (Newport News, VA) that she couldn't get any info. I really could not determine why, when "EVERTHING" was compensated or more to-date. This triggered her to consider your dog to a different vet to obtain pictures, your dog previously had in the price of $150. I subsequently returned towards the shop where I began the consideration plus they explained to contact their corporate workplace to tell them. After I named the organization office, Jessica mentioned "I don't understand why they told one to contact the organization office". I believed if you have an issue that's who you're designed to contact to obtain better info. I still haven't discovered why she was declined info from either of the these folks and that I am today awaiting the Supervisor Louise (Newport News, Virginia shop) to contact me back.

Company: Banfield Pet Hospital
Country: USA

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