Banfield The Pet Hospital
Poor service!

We purchased a dog at the conclusion of January, Roman.in the beginning, he'd respiratory issues and we got him to Banfield. They offered us on the Healthcare Strategy the very first day-we required Roman directly into be examined underneath the idea that people had saved cash THE VERY FIRST evening and much more than taken care of the program for that year. Additionally, we were informed that people might obtain savings on medications along with other providers for that coming year if we registered for that strategy so we did. Your dog died inside the month in his rest! We didn't attempt to return on Banfield for almost any neglect. They named to verify his next visit the next week and we informed them he'd died.in regards to a month after, we got a statement within the email for that stability of the care strategy. I named and spoken towards the workplace supervisor and he or she served as though they didn't understand Roman had died and stated the lady I talked to didn't express the info. Therefore, I relayed the whole account to her. She stated she'd look after it. Today, I've a phone today from the variety company requesting over 200.00 to stay this problem. We've previously compensated Banfield a lot of cash for Romanis healthcare and were informed when he died the program might be ended. They've been totally uncooperative and mis leading. Your puppy handed (perhaps because of dubious vet treatment) and we didn't follow it whatsoever. Today they're attempting to follow us to get a plan which was offered to us under incorrect pretense and we did stop the plan however they're still attempting to follow us. The collection company today explained that I'd not ended this also it car-restored for another year. That is absurd. Your puppy handed within the first month, they didn't stop this, served like they didn't get the telephone call from me, repeatedly.

Beware people!

Company: Banfield The Pet Hospital
Country: USA

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