Banfield Pet Hospital
Illing complaint and staff

Animals & Birds

Puppy turned ill while boarded at petsmart. Puppy was delivered to dog hospital since was available (Banfield Pet Hospital). After 1 week visited get my puppy and was informed it'd to obtain some medicines because of being ill. I questioned just how much do I owe and was informed x quantity for anything. I settled and went house about the 4th. Our mom requested a couple of days later (emergency number for animals) if puppy was ok becuase she was ill. I told here everything was good. Our mom explained they needed to cost me more trigger your dog was ill, they named her to obtain ok. After I examined they explained in the petsmart nothing about statement at Banfield Pet Hospital. Today about the 13th Sunday concept was on camera from Banfield Pet Hospital... Do not need to react because of I worked overdue and shop was shut after I got home. Mon am the 15 responded telephone from rude individual from Banfield Pet Hospital. I had been informed easily didn't spend instantly might change my consideration into collectors. I told them if issue with statement why did they delay 9-10 times before calling me? They'd my telephone number and fresh after I examined. I settled the statement a couple of days later. I'll not move there again... Front-desk or even the person on telephone must find work elsewhere not really a people-person... Unsure a dog person also? This location must consider payment plan. How can they anticipate individuals to spend once they don't understand? Many people in the table after I settled appeared to believe it had been all my problem. Hello if you wait 9 times to notify me and obtain mad since i've not paid you in 9 times... WHOSE FAULT IS THE FACT THAT! I observe from web-search on grievances about Banfield Pet Hospital... I'm one of the numerous.


Company: Banfield Pet Hospital
Country: USA
State: Texas
City: Fort Worth
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