Banfield Animal Hospital
$250 minimum visit charge if you use Care Credit financing

Like a fresh dog owner I got my puppy to nearby Banfield in July for rabies shot. Since I have already-owned a Credit card (health funding card) I chose to utilize that for my $92 price in the place of registering to their wellness strategy. Not a problem.

Three months later I go back to same center for enhancement shot and discovered my dog had double-ear infections. From the period the vet and nurse had provided me my directions and medicines and washed the ears, I'd been there around near to 3 hours. I'm passed a statement for $192. I offer my Treatment charge card again and was informed I really could not utilize it because the eveningis costs were under $250. I stated Treatment Credit doesn't have this plan; nurse explained it had been a Banfield corporate decision. I informed employee I applied it 3 months preceding for $92 plus they got it. She stated it had been a mistake about the workplace teamis component. I requested to talk to office mgr even though waiting I called Treatment Credit. Customer Support person stated they must be getting it and was confused why they'd not. I required banfield mgr to keep in touch with customer support at CareCredit, and he or she did detailing how it had been a Banfield corporate plan they had in position with prior card provider, dog credit. It had been obvious the Treatment Credit didn't accept this plan.

After their telephone discussion, I firmly mentioned that I'd not spend $250 outofpocket once they don't have this "corporate" plan mentioned everywhere within the service — no indication no driver on treatment credit applications, no prior caution during first visit. I informed mgr that I've been unemployed since Oct. 2009 also it quantity could be 1/2 of my check. I agreed to make funds for them. They don't have cost program plan. She recommended easily bought frontline unique for $50 it'd be sufficient to place me within the $250. I previously had a-6 month supply. Then she recommended that I buy the Fundamental Plus wellness arrange for twelve months upfront since my puppy would want a dental cleansing also it might cover-all providers - and place the annual charge about the Treatment charge card. I thought I had been forced into this method due to Banfieldis invisible plan. I used 3 1/2 hours in a center which should have now been a 1/2 visit. Waste of my time and $. Both businesses is likely to be obtaining a problem letter from me. Treatment Credit must understand how among their companies is running, in addition to the Greater Business Office. Be advised and warned about banfieldis $250 minimum charge plan

Company: Banfield Animal Hospital
Country: USA
State: Illinois
City: Bloomingdale

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