Banfield Pet Hospital
Awful place

Banfield is ridiculous!!! All they care about is PUSHING their pet wellness plan on you!!! I took my 16 week old kitten for a routine booster shot and walked out with a kitten that had an injured leg. While trying to take my kittens temp. They were man-handling her to the point that she was screaming in pain/fear. The day after the visit my kitten could not put any pressure on her right front leg and was crying and shivering in pain. When I tried to call Banfield (at 2pm) they were closed. The phone message suggested that I call an alternate number (another vet/not banfield) When I called that number, they were either CLOSED TOO or just not answering! I called the corperate number for Banfield but was quickly told that they could not resolve my problem. So basically Banfield Pet Hospital Corporation expects my cat to just "deal with" the pain UNTIL they are open... And even then they could not say if they would or would NOT pay for the needed medical care to repair the injury!!! I suggest never never ever going to a banfield animal hospital!!!

Company: Banfield Pet Hospital
Country: USA
Site: banfield.net

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