Banfield Pet Hospital
No one Available on Friday Afternoon to Authorize a Refund

Today is just a Friday. I attempted for THREE HOURS to obtain somebody in expert to create a choice regarding a reimbursement to get a new type of Flea medication that we purchased at the start of the month. The Physician who possesses this Banfield "was not feeling nicely" and had quit the building by 2:00 P.M. I subsequently asked them to request the Vet who had been filling out for that Physician/operator, to please come to a decision about obtaining a return. I subsequently was informed that "The Physician/Operator needed to be the main one to help make the choice concerning the reimbursement, not the main one who had been completing in. I requested them to page the Physician/Operator, but he never answered his site.

They later attempted another period, but nonetheless got no reaction in the Physician/Operator. Another worker attempted to achieve the "Office Director, " but this individual in expert likewise wasn't available.

I tried for 3 complete hours, since I realized I Would need to consider 2 various vehicles to obtain there, and vehicles in Salem, OR, no further operate on Saturdays. However, I had been informed that both Physician/Operator and also the Office Supervisor might equally maintain tomorrow morning. I discussed that I'll will have to hold back until Friday to help make the visit to another aspect of city via vehicles.

I'm completely terrified that during REGULAR, OPERATING HOURS, BANFIELD CLINIC had NO BODY open to choose whether I really could obtain a return. What type of company is that this that doesn't have somebody in expert accessible during operating, regular hours??? Exactly What A LAUGH!!! This specific Banfield Clinic is just a shame so far as I am worried. The "Physician/Operator" and also the "Office Director" have to upgrade their workplace guidelines. I never must have needed to undergo what I experienced today.

Company: Banfield Pet Hospital
Country: USA
State: Oregon
City: Salem

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