Banfield Pet Hospital
Be careful with them

I have been taking my elderly cat there for a year now and his teeth problem has not gone away or been cured or even helped. The last appointment I made on the phone was for teeth extraction. My husband took him in and they said it was for a cleaning and he said no tooth extraction. He wrote tooth extraction. They still performed a cleaning and did not even address the extraction. They did not even call me beforehand to let me know that it was going to be a cleaning. When I asked about it because I called at 1pm to check on him, they said that the cleaning went well. I asked cleaning? It was to be an extraction, what happened? She then said that she would have the doctor call at 2pm. No call so I called back at 2:45pm. And then the trouble began. I won't go into details but becareful with Banfield.

Company: Banfield Pet Hospital
Country: USA
Site: banfield.net

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