Banfield Pet Hospital
Bad service

I called store #0273 on 05-31-08 to ask if I could bring my dog in (prince) a 7pd yorkiepoo to see if I could bring him in to get his yearly shots and explained to them that I was from Kansas Banfield here in Atlanta, visiting and needed these shots. They said come on in were not busy. I said go ahead and call and get records from Kansas so we could be prepared they agreed. Well I got there they made me wait a half hour before they told me they did not even call Kansas to get Princes records and tried to call them in the room by this time a hour had lapsed and Kansas Banfield was closed so they could not obtain his records and could not give him his shots that day. So they recommended I go to store#0280 the next day Sunday 06-01-08 the next day and call first and have them retrieve his records before we showed up and that it would all be taken care of that day. As disappointed as I was after waiting an hour to hear this I agreed and left that evening. On 06-01-08 I called store#0280 and explained the situation they told me no problem to come on in that there was an hour wait but they would go ahead and call the Kansas store and retrieve prince’s records. I headed.

Company: Banfield Pet Hospital
Country: USA
Site: banfield.net

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