Petsmart
Ut I think there is a fine line that was crossed by your employee

I was in the Petsmart in Salem MA earlier today. I was there to purchase some small fish for my daughter. I have a larger tank at home but was going to keep the new fish in a bowl just for a while so my 5 year old could care for them and call them her own. The person selling the fish would not sell them to me because the bowl I was buying was not big enough. I tried to explain to him but he still refused. He was arrogant and rude. He was in his late 20's or early 30's with dark hair and glasses. He may or may not have had facial hair (I can't remember.) First of all, I am an animal lover. I have a 14 year old diabetic dog that requires 2 shots of inculin per day (a rescue from Northeast Animal Selter.) I have a 19 year old cat (rescue), a 2 year old cat (rescue) and 3 fish one of which is 4 years old. I have several friends who laughed when I told them this story because they buy feeder fish and one has a snake that is fed small rodents. While I would never have an animal that would have to be fed live creatures, I still had to wonder what this guy was doing. I have always shopped at Petsmart because it is closer to me. I left there so angry and insulted that I will never go back. I went a little bit out of my way to the Petco in Peabody MA. I spent $87.00 this trip and found the employees in this store very helpful. I do understand wanting to do everything possible to prevent animal cruelty, but I think there is a fine line that was crossed by your employee.
Sincerely, Theresa Colbert Marblehead MA

Company: Petsmart
Country: USA

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