Wal-Mart
Tires ordered incorrectly - Goodyear winter xtrac

This morning I went to our local Walmart in Sonora, Ca. I made sure that the tires I needed for the snow coming were in stock. Sean said they were. I made an appointment to go out of town on a job the next day. I went to Walmart after work to have the tires installed, after two hours I was called to say that they needed to be H rated and so they would have to order them. It is now to late in this day to get tires, I need to leave at 5 in the morning for my job and I can't. I would have gotten them elsewhere if only I was told. The manager and service person never tried to get another kind/style of tire for me. They were very uncaring and even rude. NEVER again

Company: Wal-Mart
Country: USA

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