Directv
Contractor Left Install Unfinished and Second DVR Never Delivered

We signed up for Direct TV thru Sam's Club. A guy came out in an unmarked personal truck. He was a contract worker. Not directly employed by Direct TV. He couldn't speak English well and had trouble hooking up in the house. After 4 hrs he just said he had to go! Job not finished. No volume control in living room. Left sawdust in the bedroom on floor. Still waiting on 2nd DVR we were promised because we had 2 DVRs with our other carrier. We have called 4-6 times a week for the last 4 weeks. Job still not done and he will not return our phone calls. Next I'm going to Sam's to make a complaint with manager.

Company: Directv
Country: USA

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