Wal-Mart
Arm and Hammer Cleaner Orders Never Placed by Stores

For about 2 1/2 years I have been trying to place an order through multiple Walmart stores for an Arm & Hammer cleaner in a spray bottle. One store ordered 16 pieces instead of 16 cases (we rented a truck, drove to the store and were presented with a shopping cart with 16 squirt bottles - not the 16 cases that the manager claimed to have ordered). Another Walmart (Willow Grove, PA) has stated numerous times that they placed an order for 25 cases. I have spoken to managers over the phone, went into the store, and sent emails. Yet, no one has ever placed the order. The most ridiculous part of this is that a manager told me last week when I called to check the status of and order that was suppose to be placed, that Walmart no longer carries the product. I went into the same Walmart yesterday and emptied the shelf of the product - according to Willow Grove Walmart manager, that Walmart no longer carries the product. The managers just mislead consumers. As I said to all of the managers that I have spoken to, I will prepay for the order, please make sure the order is placed.

Company: Wal-Mart
Country: USA

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