Wal-Mart
Refund checks lost and customer service refused replacements

Well. This is the worst customer experience ever. I open my walmart credit card in 2006 or so and they charge me late payment fees like 2 times so I schedule my bank to make the payments online about $20 a month
I finish paying my balance and it went over for like $40 and they send me two different checks one for $20 and the other for $25 in two different occasions but I never cash them because whatever, I was busy and I lost them so now I call and tell them that i lost my checks and I want them to write me a new one. The customer service agent said that they couldn't do anything about it too bad that they send those checks to be cashed and I need to look for them and if i find them she is not sure that they can do anything about it because they expire in 3 months if you do not use them...
I feel so disappointed about walmart it was my favorite store now I'm going to stop shopping there and I'm going to advise my family and friends to do so

Company: Wal-Mart
Country: USA

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