Bella Brite
Rip off

Beware of these companies that are actually one in the same but will deny knowledge of each other. My wife received a phone call from a man that stated he was calling on behalf of our credit card company and would like to send us a free gift. She told him that if there was any charge involved or she had to purchase anything that she wanted no part of it and he told her there was no purchasing involved.

Fast forward two weeks and while paying bills i noticed that our credit card was over its limit. I made note of the unauthorized charges and since it was late i had to wait to call until morning so in the meantime i researched these companies. What a surprise it was to find out that they would start billing my credit card 2 - 3 times a month each and upwards of $70 each time.

The next morning my wife and i called BOTH places and spent nearly 2 hours on the phone. We never received any packages but since they send them through the post office and don't need to be signed for, they put the USPS on the hook for it. We were transferred from one person to another and all were very rude. Finally after several hang ups from them i called our credit card company and reported these charges as fraud. Luckily they took it seriously and refunded our money and said they will stop any further charges from them and would not charge us an overdraft fee. Best of all they said if these companies tried again they would do their own investigation into them.

I know we were very lucky because they didn't have our bank account number but others aren't so lucky. A few tricks into there practices; as i said before, the packages don't need to be signed for so even if you don't receive them you still have to pay and have to go through the post office to get it cleared up. Second, they called representing our credit card comp. Which was a very unwise move. Third, if you open the packages they send, you still get charged even if you send it back because they call it product tampering. Lastly, we requested the recorded phone conversation from the first call and what do you know? They start the recording after they claim to be representing a credit lender.

I have filed a complaint with the better business bureau and i suggest that everyone who has been scammed by these people do the same. If your situation resembles ours in any way call your card company and tell them you were defrauded. If enough people are making this claim then some one will drop the hammer on them.

Once again if they call and say they are from a credit card comp. Notify your card companies ASAP because they DO take misrepresentation VERY seriously.

Company: Bella Brite
Country: USA
Site: bellabrite.com

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