Talent6
Efund - service (placement for movies and commercials)

I haven't had much time to take the opportunity to set up my account with Talent6 as I thought I would be when I sign up for it. I paid my membership fee of 45.00. I wasn't aware or I just missed the fact that they charge a service for of 19.98 each month. Being as which I don't use the service due to my job and children I decided to cancel my membership. I was told that I would have to wait 90days before I could receive a refund. When I asked about the 19.98 service charge would that be refunded also and the guy I spoke with said yes. The time came for me to call back for my refund I spoke with Melody and she was the rudest person I ever talked with. Now I am a customer service rep and theres no way Melody should have talked to me the way she did. And as far as my refund she didn't verify any info to make sure it was correct. I called back to speak with the manager Moe which was just as rude as she was so I guess she was trained to be rude. He took his employee side 100% and never acknowledge my frustration. And to be honest I don't know if their going to give me my money back. But fair is fair and policies are policies I am determine to get my money back so if your interested to and action or modeling agency don't try Talent6

Company: Talent6
Country: USA

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