General Motors
General Motors False Advertising with slogan "Professional Grade" - GMC Yukon

I have been a loyal purchaser of GM vehicles since 1967. GM now promotes an advertising slogan entitled "Professional Grade". This slogan is false, deceptive and deceitful. Currently, I own a 2007 GMC Yukon upgraded with chrome door handles. Less than 2 years ago, the driver's door handle feel off in my hand (literally). The cost to repair was $150.00 plus tax. I am the sole owner of my vehicle (no kids) and maintain it meticulously. The reason for the handle falling off was it was housed in PLASTIC instead of STEEL. Now anyone can figure out that enough tugging on a piece of plastic will eventually break, right? And GM has the audacity to call this "PROFESSIONAL GRADE"? A vehicle that cost over $45,000 should not be constructed with plastic parts. This is not only UNETHICAL but UNPROFESSIONAL. Just yesterday, one of my back passenger door handles feel off in my hand. The GM dealer now wants over $200 to repair same. My question to GM is, how do you maintain a door handle improperly installed? GM deceives customers on a daily basis with false advertising as the vehicles are constructed in the cheapest way possible with inferior parts. The GM slogan should be " Cheaply Constructed Professional Grade Vehicles. I wonder when the other two doors handles will be falling off.

Company: General Motors
Country: USA

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