Wal-Mart
Employees Ignored Shopper at West Ashley Store on Christmas Eve

Copy of complaint submitted directly to walmart: 12/24,1:30-2:00 A.M., West Ashley, SC, Electronics Dept. & throughout store:

I am presently in my car in the store parking lot, incredulous at the worst shopping experience I have ever had.

The store was very quiet, few customers. Employees restocking shelves. I approached a Caucasian heavy-set middle-aged female employee w / med. Length of. Brown hair. Did not see tag to obtain name. Standing beside her, I said, "Excuse me." She wouldn't respond. Asked again. Intentionally ignored me. 3rd attempt she muttered an acknowledgment, refusing even to make eye contact, continuing to put back merchandise. She was not hearing impaired.

I asked if there was a cable w / HDMI & USB ports. She assisted me curtly so I politely said I would take it from there.

Headed to grocery, unable to find cream, clearly searching w/difficulty, a grocery employee momentarily stopped stocking and stood watching, apathetically returning to work. Leisurely looking around on the way out (I am unfamiliar w/this store) I passed at least half a dozen employees. While perusing the merchandise, near these employees, not a single person greeted me or asked if I needed help.

I am not a high maintenance customer and don't mind not being acknowledged, I have never has a shopping experience and felt as though I was a distraction and inconvenience. It was very strange, really. Especially being Christmas Eve.

I will avoid returning to this location unless an emergency requires so, which is 99.9% unlikely.

Thank you.

Company: Wal-Mart
Country: USA

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