Dish Network
Seven Days Without Service After Replacement DVR Was Mailed

TV & Radio

I am very disappointed with the customer service provided by Dish Network.

I have been without service for seven (7) days. Dish chose to mail the DVR receiver in lieu of sending a Technician to the house to replace it.
I requested they send a Tech to install the replacement. Now that I have received the new DVR box, I still have to wait another day for installation. How crazy is that? Also, during the time I was on the phone with the phone tech, for at least 30 min., not once did he suggest I use dishonline.com for TV viewing. Now tell me why did I just find out about this today! Poor, poor, poor customer service from Dishnetwork.
I will find a new carrier quick & in a hurry!


Company: Dish Network
Country: USA
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