Century Link
No contract - charge to terminate

I was charged an early termination fee of $600 after 20 days of sucky Prism service. The picture popped, the internet popped, and the phone had a regular stream of telemarketers.
The 30 day guarantee promise was not honored.
The No Contract service was a scam.

The customer service team and the escalations team were rude, smug, arrogant, and combative.

They would cut me off in mid sentence. They have poor records of service requests. I was put on hold fo r30 minutes only to be disconnected.
There is no reasonable or intelligent avenue to take a customer issue... Just more of the same bs at every level.

Do not allow these crooks to provide service for you! There are cheaper and better options for phone, internet and television.

Company: Century Link
Country: USA
State: Florida
City: Clermont
Address: Hwy 27
Site: centurylink.com

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