DirecTV
Billed for NFL Package Never Received, Fined $700 for Cancelling

When we signed, we were promised at better deal. What we got was a bigger bill. Customer Service accused us of ordering the NFL Program, which we never even received. When they told me what channel it was on, we found we didn't even get the channel! Yet it was their word against ours, and even when we showed them we didn't get channel, they would no reimburse us. They were so rude, we canceled, then were fined over $700.0 for it. No justice, we were scammed, and forced to pay or risk bad credit. Never again.

Company: DirecTV
Country: USA

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