Hughesnet
False Advertising

I have been with Hughes Net for about a year, nothing but problems. I have contacted them so many times it is not even funny. I have reported them to the FCC, Attorney General and they wrote them and said that the problem had been resolved. Took months to get a service man out and he replaced the modem, but the problem is not the equipment at your home the problem is with the shortage of power to supply all the new customers that they are adding by their false promise of HIGH SPEED. I thought I had something wrong with my computer for a long time, reloading, and recovering just to listen to a song is impossible at times. It is slower than dialup. They said I needed to upgrade to pro and my speed would increase. The only thing that increased was my bill. Some Attorney should really latch on to this and slap them with a class action. They know that when broadband spreads to all areas that they are out, that is why they will not spend a dime on customer service. You call customer service and you get someone in India or some other country that can not speak slow enough or in your language to even communicate. So if you want a large bill for nothing but to pull out your hair go ahead and sign on the dotted line. The tech that came out said that they were adding 5,000 new customers a day and they can not supply the ones that they already have. Well I got out of the ETF with DishNetwork by gathering about 1000 complaints and mailing them with the threat of going to CNN, and every news station on the air and they called me back and said that they would waive the early termination fee. I have been talking with my attorney and they will get what they deserve, just like AT&T did when enough people got together and put a class action suit against them. Just suing them by yourself is nothing to them but if we band together then that means big bucks! I will sign any class action suit against these people for scamming the American public at a time when all are having problems making ends meet but the ones that are controlling this country. They are laughing all the way to the bank because they think we are just stupid laymen. And to tell you the truth we are for putting up with all the lies, bailouts that have been going on while the punks on wall street got record breaking bonuses last year. And the Bankers did also. Fed up! Are you?

Company: Hughesnet
Country: USA

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