Direct TV
Poor Customer Service

I have to wonder if The CEO of direct TV even reads these messages. If he does, then maybe he would do something about the poor service and wasting peoples time. I got Direct TV at my home and after several phone calls, a lot of my time wasted by no show technicians, we finally got it installed.

Now I've spent a week trying to get a quote on my 80 units condo complex in Kailua-Kona Hawaii and a return phone call, but to no avail. I've also been trying for over a month to get my commercial business in Waipahu Hawaii set up, but nothing. They gave me numbers that are disconnected, supervisors who are never available and just plain waste your time.

Customer Service? I've been apologized to a thousand times, but if it is not on the script, and you are in Hawaii, good luck!

Company: Direct TV
Country: USA

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