Vizio
Customer Service

Vizio Gallevia LCD 42". Purchased 5.

Apparently Vizio has a "self-destruct" port that they label "service-port" on their TVs. I accidentally plugged a USB cable into the "service-port" and my TV would not turn back on when powered up. While reading through the manual, there were no warnings whatsoever with regard to the detriment that the accidental utilization of this port will have on your TV. Customer service was useless other than telling me that I just fried my motherboard. I've never heard of anything like this. Who builds a product with that self destructs by a simple insertion of a cable in the wrong port??? LAME!!! After my bad experience with customer service and reading all of these complaints, I will never purchase another Vizio product again.

Company: Vizio
Country: USA
State: California
City: San Marcos

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