Movie Gallery
Customer Service

I went into the Clinton, OK Movie Gallery today to rent AVATAR and found out they were closing. I asked about my 3 Month Pre-Paid PowerPlay status and how to process a refund. The member of management was absolutely no help. I have spent 10 years in retail and have never been treated this way. She was from a Texas Movie Gallery. I have been through one bankruptcy and two buyouts in retail and never gave this type of customer service. She also spent all of her time on the phone talking to other stores about the Clinton, OK employees being terminated, their salaries, and unemployment benefits. I can't wait to resolve my membership issue and move on. Sometimes it helps to keep it local, so when businesses close you are still given repsect intead of just being screwed.

Company: Movie Gallery
Country: USA
State: Oklahoma
City: Clinton

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