EMusic
Fraudulent charges

Emusic continues to scam its customers. My complaint is typical of other complaints. I signed on with the company at one rate only to have the company "switch & bate" once I placed my membership on temporary "hold." Upon returning for business I was given a pricier membership "more money/less downloads. I spent a total of about 10 hours attempting to speak with someone. The "contact someone" route was set up to "not work" and send customers around in a n endless circle. I canceled my membership and discovered new billing two months later on my credit card. Again there was no point of contact offered the customer. My credit card company took care of this current problem, as I sent an Email to our Attorney General. This company is getting very rich one fraudulent penny at a time through what are more than likely considered mistakes on their part.

Company: EMusic
Country: USA
State: New York
City: New York City

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