Direct TV
Elderly Parents Billed $83 Instead of Advertised $39.99
- 09-12-2009
- 4
My 87 year old father and 88 year old mother wanted to save some money, so they switched from cable (they were paying around $60/month) to Direct TV.
My father had an ad that stated $39.99/month for 1 year. He called Direct TV and told them what he was currently paying and wanted to save money. He asked them if that included the sports package and was told yes. They installed it the following day. The installers "cut" the cable wires (which was unneccesary and a waste of our planet's resources). My parents don't own a computer; my sister registered for the "rebate" on-line for them and it was accepted. 11 days later he got a bill from them for $83 for the first month. We called them to inquire about the charges and were put on hold & then "disconnected". We called AGAIN, were put on hold AGAIN, & were "disconnected" AGAIN.
Company: Direct TV
Country: USA
State: Ohio
City: Girard