Direct TV
Not Told About Two-Year Contract in Qwest Bundle
- 09-05-2009
- 29
Due to being out of work, I "bundled"with Qwest to have internet, phone and direct tv all together. No one ever mentioned I would be under a 2 yr contract. Not Qwest, not the installation guy. It wasnt til I called to reduce our service to a cheaper plan that I learned I was being billed for movie channels, then I mentioned being out of work and I may have to disconnect all together and that's when I was informed I'm under a 2yr contract. And apparently if you break that contract you are charged a hefty amount. I felt scammed. The movie channels are free for a period of time, but you will be charged if you dont call and cancel. This is a ridiculous set up, just for some cable tv. My recourse, if I have to use it, is direct tv never got my landlords permission to install, which they are supposed to do. I dont want to be stuck with a bunch of charges if I cant pay my bill due to lack of work.
Company: Direct TV
Country: USA
Site: directv.com