Direct TV
Bad customer service

I'm renting my two devices, had the meal mounted with a Primary tv technology. Our primary recipient have been changed three times inside the first 8 weeks. Since the support was so-new, they didn't cost, and that I should have been some of those "respected clients".in the previous couple weeks, about one-year because the original deploy, my primary recipient won't alter stations or acces any selections through the control or about the system itself. Upon calling I had been informed I'd need to spend $50 to get a support phone, and one more $20 for delivery when the container needs changing. This really is all for gear I don't possess. Additionally, since the meal wasn't installed corectly, I shed Hd plus some channals about ninety percent of times, rainfall or glow. The only path for this would be to spend $5 per month to get a safety strategy, for gear possessed by Immediate television and rented on my own. They did say I will risk damage by happening the top, and tweeking the meal myself. That is almost just like the elect.organization informing me to pay for or increase my primary electrical cables myself. Both customer support and broker, and supervisor, we are merely a solution of Immediate television instruction of heading from the guide, and saying exactly the same " nicely it'll charge $50 to truly have a techni..." But at the conclusion of the phone call, he did request "Were all of your queries answered", and " We benefit your company." Therefore anything is much better.

Company: Direct TV
Country: USA
State: Illinois

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