DirecTV
Unauthorized draft

8 weeks before I had been let go in addition to my spouse and we could not afford to pay for the statement then when our support was disturbed my partner named and ekplained our scenario and desired to stop our support but a consultant told him that people could place our consideration on-hold for 6 months and when this occurs we could choose how to proceed and spend whichever costs were due in those days. It seemed ideal. We thought by that point we shall have discovered function and been on our toes again of course if not, we're able to stop after that it. Meanwhile we'venot had any type of support from them... 8 weeks later nevertheless, $456.06 was picked out-of our consideration to pay for them! We did not obtain a notice or perhaps a telephone call whatsoever! I named and described the problem and questioned what happend towards the 6-month store. They stated there's no such issue as that, they've no report of anybody informing us that, they've EVERY to write the cash without allowing people understand plus they CAN'T provide us a return. I spoke to some superviser... No aid. I named three distinct occasions detailing this contract isn't in my own paperwork from their store plus they explained togo online and discover it and there is nothing more they might do! Our banking account is damaging 100 bucks today and that I do not have enough cash for goods not to mention lease and expenses... Do you consider they care what goes on in my experience, my spouse and our two infants??? NO... These were sooo rude! They did not even imagine to treatment. The corporation must be turn off... This really is simply crazy! BBB MUST GET INVOLVED BELOW... That is just basic absurd!!!

Company: DirecTV
Country: USA
State: California

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