Charter Communications
Illegally disabling FireWire ports

Charter Communications has handicapped the IEEE 1394 (FireWire) locations on both of my HD cable boxes. One is just a Scientific-Atlanta Explorer 3250HD and also the additional an Explorer 4250HDC. These locations are accustomed to deliver low-decoded video channels to products for example some HDTVs and DVHS recorders. Numerous connections with various people of the assistance staff-including high level types has produced only as numerous various reasons for that issue with no solution.

Energetic IEEE 1394 ports have to be supplied upon demand based on 76.640 Area 4 Subsections i and two of Name 47 of the National Rule of Rules. Besides this legitimate necessity, Constitution actually documents the locations on the site. Aside from this reality, none of the assistance employees appear to actually understand what the locations are. As a result of this, it's been difficult to obtain Constitution to re-allow the locations as-is legally required.

Company: Charter Communications
Country: USA
State: Massachusetts
Site: charter.com

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