AT&T HE / Dish Network
HD DVRs don't work

TV & Radio

Our apartment complex possesses their wire collections, therefore the just selected for Television would be to get bad wire from my condo, or Dish Network through AT&T Home Theatre. I simply purchased a brand new HDTV, and desired HD programming as well as desired a DVR since I travel a great deal and prefer to report my personal favorite television shows. And so I requested an HD-DVR recipient (my condo also possesses the satellite that we believed really was good since I have did not need to use a satellite on my porch).

About monthly, I come home and my recipient will not switch on. I will hear the lover operating constantly, and that is after I understand its damaged. I have experienced the entire "unplug delay one minute, replug" about 20 occasions and you know what! I connect it in and also the lover begins operating constantly also it nevertheless wont switch on. Yesterday I arrived home and that I noticed the lover operating, I attempted to show it on, it'dnot, and so I named AT&T, attempted to describe for them that used to don't wish to feel the entire tune and party again and all I needed was to set up something purchase demand, however they created me get it done anyway.

Today, I named my condo complex who described they seldom end up having the standard DVR however the HD-DVR fails on everybody that has one. Therefore I called back AT&T and stated used to donot need them to displace my HD-DVR (again) having a fresh one, I Would would rather possess a normal DVR. They attempted to cost me 25 dollars charge! I explained NO APPROACH its not my problem that their gear is defective. Therefore after being on-hold for around 8 mins they ultimately explained these were likely to say the charge. How thoughtful of these

Point-Of the tale, if you should be likely to opt for the Dish Network, that we would not suggest, avoid the HD-DVR since their devices split, and that I have experienced them come and substitute mine five times. I had been spending about 80 bucks per month for recipient and support that does not work. And each time I've exhibits I do want to view which are documented on my DVR, it fails and that I shed all my tracks. Frustrating. Onetime I had been with no Television to get a week simply because they changed my recipient with another damaged recipient after which did not have any accessible devices to displace the Next damaged one. I never imagined I'd declare this, but I skip comcast!


Company: AT&T HE / Dish Network
Country: USA
State: Michigan
  <     >  

RELATED COMPLAINTS

Dish Network
Charged for a satellite receiver Dish already received

Dish Network
Misleading claims regarding services provided by DISH Network

Dish Network
Decptive Practices

Dish Network
False advertising

Dish Network
Installation Lies

American Satellite
Dish Network Installation

Dish Network
Early cancellation fee!

Dish Network
Customer abuse

DirecTV
Unexplainable Service

Direct TV
They're way too 'fine printed'