Dish Network
Charged $129 for Pay-Per-View After Ordering NFL Season Ticket

Back in July of this year I called Dish to order NFL season ticket. The man at that time said O.K. I heard nothing from them or that they do not have NFL season ticket. The first week in September of this year I called and spoke with a girl, she said the season ticket didn't go through, so she said she would take care of it and charge $129.00. On Sunday September 7th I called to complain that we were not getting the NFL season tickets, that girl Jessica said that Dish doesn't have NFL season tickets, I asked that the two previous calls said Dish did. She said I purchased a pay per view event which shows college football. I told her I did not order that, and if Dish didn't have NFL season ticket why wasn't I told that. I would have never ordered college football, all the times I called I asked for NFL season ticket. I said fine please give my account a credit. She (Jessica) told me there are no refunds on pay per view events. I told her I didn't order a pay per view event, I ordered NFL season ticket. She said sorry no refund, I asked to speak to a supervisor she turned me over to David id#TW9, I told him the whole story and his response was the same no refunds on pay per view event, I told him I did not order pay per view event that I wanted NFL season ticket, he said we don't have that. I said then why didn't their employees tell me that instead of charging my account with $129.00. He had no answer. I told him what kind of idiots do you have working there. I need this resolved immediately.

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Company: Dish Network
Country: USA
State: Colorado
City: Littleton

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