Time Warner Cable PayExpress
Online payment is a rip-off!

I've been using Time-Warner Cableis PayExpress support to pay for my cable bill online. I thought it had been an electric approach to cost, but a current payment was "dropped" by Time-Warner workers simply because they personally enter the funds posted online. They improperly joined my bank account number so the digital check wasn't discovered, so that they charged me an assortment charge along with a late charge totaling $15.25. After I obtained my next statement, I named Time-Warner about these costs, they stated to deliver me a notice declaring that my lender -Pursuit, delivered the automated check. I never received the notice. I named my Lender plus they never obtained a an electric check from Timewarner. Timewarner charged me due to their error. They didn't contact me by telephone or by notice.

I would recommend that everybody avoid utilizing organization sites to pay for their payments online. Alternatively use your Lenderis Online BillPay, or even better make use of the oldfashioned approach to mailing inside your cost, since actually the usa Postoffice is much better at having your bill payment shipped than individual businesses online payment "digital" manually entered facilities. Better still, the USPS won't ask you for overdue and selection costs due to their error.

For 2 reasons I decreased Time-Warner Wire since they're not thinking about supplying the very best customer support. The very first is detailed above. The 2nd cause is I had been a TWC Roadrunner highspeed Web client in the initial once they supplied this support in Austin for ten decades in Austin, Texas. I paid the entire 44.95 monthly for 8 years. They provided savings of 29.95/month to new customers for six months but never provided this discount for their unique very first time faithful Roadrunner Clients. I currently donate to another highspeed internet provider, and another Television provider.

Company: Time Warner Cable PayExpress
Country: USA

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