Comcast Xfinity
Contract Price Rose Repeatedly and Five Calls Failed to Fix It

I signed a two year contract - was billed monthly for $47.63. A year later, it increased a lot - in October of last year, spoke with five people - one said they would send me a copy of the contract, never did. They did, however, correct my bill - to $48.77. A dollar difference was not worth the additional effort. This month, January, my bill increased again, by an additional $11.61. I spoke with a trainer, who assured me, it would be corrected.

He would call me by Saturday to confirm. Today, Monday - bill still same (after over an hour on the computer - trying to gain access and "chatting" with two different people.) Tried calling, yet again - "call back". I have never in my many years had so much trouble with one company. I was presented with a price for two years. I have never, ever agreed to any thing with a balloon payment. Need to find out where I can complain about bad business tactics.

Company: Comcast Xfinity
Country: USA

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