MBVacation
Sunset Red Condo, Andy Caldwell Scammed out of Security Deposit

My family and I stayed at this condo for a week.initially the owner was very helpful and after speaking with him a few times I felt very confident we were going to have a great experience! When we arrived we immediately noticed that the condo wasn't as clean as we had hoped for. The floors were dirty to the point that I felt inclined to Mop before the rest of our family arrived. The furniture was also heavily soiled and seemed to have been that way for some time so I did not feel the need to take photos or report this. I figured no big deal as we planned on spending more time outside then in anyway. The first night we were there one of the pull out futon beds broke, and instead of calling the property manager my husband went to the home depot to get bolts and tools to fix it. Again... No biggie... We wanted to enjoy our vacation. The departure instructions were very simple... Run the dishwasher and put the towels in the washer. Easy. There was no mention of having to sweep, vacume or dust. Since we had a 15 hour drive we decided to call the property manager to see if we had to wait for the walk through. Since she told me no, we left. A couple of weeks later I called the owner to inquire about the status of my $300 security deposit. He did not return my call. A few days later my husband reached him and he told my husband that the check was "in the mail". After a week, I sent him an email asking for the status when he told me that he was waiting for a bill from the "painter" to see how much he woudl have to deduct from our deposit. WHAT! His email went on to say that there was sand on the floors (it was a beach condo) and that there were nerf bullets found all over (yes, the kids were playing inside but there was no damaged caused by this). When I asked for pictures, he did send me some pictures but could not provide me with any pictures of the property before my arrival. Clearly the property manager was waiting for someone to not do the walk through to pin these damages on. I should have known that something was up when he insisted on cash as a security deposit. If a credit card is used you are protected against crooks and can dispute things. I will make a point to post as many reviews about this as possible! Do not stay there!

Company: MBVacation
Country: USA
State: Georgia
City: Atlanta
Address: 8343 roswell road #304
Phone: 7704579168
Site: sunset-red-condo.com

  <     >