Universal Studio Flordia
Universal studio rip-off! Dishonest employee stole deposit money for wheel chair rental

Traveling & Tourism

My husband left a $100.00 bill as a deposit to rent a wheel chair for me. Employee said not a problem we would get $90.00 at the end of the day when we returned the chair. At the same moment we discovered my wallet was missing and had to go back to the car to see if we could find it. (did) At the end of the day we turned the wheelchair in and there was only a $50.00 bill attached to the paper work as change.

We questioned them and they called a Supervisor and Supervisor called security and security filled out paper work to go to risk management. Took 2.5 hours to do that. Long story short Univerasl is not going to do any thing about it.

I guess DISHONEST EMPLOYEES are a acceptable part of their company. After 8 phone calls they said sorry. And after all they run a billion doller company and do not have to take care of their empolyee thief.


Company: Universal Studio Flordia
Country: USA
State: Florida
City: ORLANDO
Address: UNIVERSALSTUDIO. COM
Phone: 4072243681
  <     >  

RELATED COMPLAINTS

Universal utilities
First water bill

Mobility Medical
Mobility Medical sold me a lemon my wheel chair stinks...!

Moblitiy Medical
My wheel chair is a lemon!

Comfort Zone Medical Equipment LTD
Will not return my wheelchair till warenty has expired

Brookstone
Was not HONEST about Massage Chair I wanted to purchase

The Scooter Store
Where is my chai

Choice Health Care
Consumer Report

X-med
*merits power wheel chai

Hobby Lobby #340
Rudeness-Employee

Kanes furniture
The employees are wolves in sheeps clothing, and you'd have better luck picking your furniture out of a junk yard