HotWire
Does not stand by guarantee

Hotwire not just does not uphold its promise, additionally, it has awful customer support. I booked an area for three people and Hotwire assured the space might rest the amount of visitors I reserved. Nevertheless, Hotwire reserved just one king-sized bed. The resort charged mean extra $30 to get a rollaway (that we was fortunate to obtain because the resort was uncertain they'd one accessible - also it hardly match within the space). Hotwire provided me a $25 Hotwire credit off my next scheduling and it is making me send them a bill, that they may "evaluate' in 10 business days. Their published promise states: "All areas are assured to rest the amount of visitors you supplied through your research, but we can not assure the amount of bedrooms." Their meaning appears to be so long as three individuals easily fit in the area, they're off the catch so far as their promise moves. Hotwire retains their clients responsible for no-reimbursement ultimate acquisitions, however WOn't support their end-of the contract.

Company: HotWire
Country: USA

  <     >