Warner Center Marriott
Clay Andrews Substandard Service and Disregard for Patrons Comfort

As a local resident and business person, I frequent the Warner Center Marriott a number of times each week. It's location and ease of access allows me to arrange client meetings/luncheons and to house my out of town guests. I've been doing this steadily for the last 4 years.

I have frequented Marriott Hotels nationwide for the last 26 years and the Warner Center Marriott in my opinion, is substandard in comparison to the other Marriott properties I have had the pleasure of staying at.

1. While patronizing the restaurant, hotel staff was transporting outdoor pool supplies and commercial bar supplies (glasses, kegs, ice buckets, Co2 cans, etc.) through the restaurant. The commotion, noise and of course having these items being run through the restaurant while trying to eat was disturbing and unprofessional. This is total disregard toward dining patrons. I have to think that there is a more discrete way of transporting these outdoor supplies and that passing through the main restaurant is a "short cut" devised by hotel management and staff.

Company: Warner Center Marriott
Country: USA
State: California
City: Woodland Hills
Address: 21850 Oxnard Street
Phone: 8188874800

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