Grand Crowne Leisure - Surrey 76 Sales Center
Grand Crowne Leisure aka Surrey 76 Sales Center rip-off! False promises and high pressure sales team = NO BARGAINS FROM THIS TRAVEL SERVICE

We were asked to participate in a post tour evaluation session. We would complete a survey & give our opinion regarding our overall experience of our Grand Crowne Resort tour. We would receive $40.00 our $20.00 deposit & free breakfast. We completed the survey then the "real" show started.

They described dream vacation for only a few hundred dollars. Car rentals & airfare at terrific discounts. All these deals were written on a white board & quickly wiped away. This service was selling for &7,883.00 $149.00 yrly membership fee. Each couple had a salesperson at their table.

We explained time & again we didn't travel & we couldn't afford the service. The pressure was great!!! The Mgr. Joined us & offered to come down to $2,000.00. We continue to try to justify why we did want to buy. The pressure continued! She was in our face & kept saying "shake my hand & join the family." My head was pounded & we just wanted to get out. There was no aircondition (the electricity was out) & we had had no breakfast as promised.

We signed a contract & they refuse to cancel. When you get home you realize you have nothing but a Price Match Guarantee for $2000.00. I called 24 hrs. Later & they just laugh & say sorry you shouldn't have signed a contract. The Attorney General's office said there is a 3 day right to cancel law. I also notified them in writing within that time frame. But Grand Crowne says that law doesn't apply to them.

I have filed a complaint with Attorney Generals Office, the Better Business Bureau, Credit Card company, The Chamber of Commerce. I've talked with newspaper reporters & consumer Concerns reporter for KY3 news. I want to get the word out so other people won't be taken advantage of. Our vacation was ruined & I never want to see Branson again. Thank you for providing a forum for consumers that have been ripoff.

Company: Grand Crowne Leisure - Surrey 76 Sales Center
Country: USA
State: Missouri
City: Branson
Address: 1209 West 76 Hwy
Phone: 4173328320

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