Expedia.com
EXPEDIA - HORRIBLE EXPERIENCE - change flight date

I booked two flights and car rental for my brother-in-laws funeral to Chicago. Because of funeral plans, I needed to change my return flight. What a nightmare! I spent almost 4 hours the first day trying to change, and another 2 the second day. I was switched from person to person, airline to airline, told to go to airline ticket counter (closed), charged another $500 over original ticket price, double-booked AND double charged on return flight - almost unable to check in. The price sounds good at first, but along with low fares, you are getting the lowest of low service. Will never use nor recommend again!

Company: Expedia.com
Country: USA

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