CFI Resorts Management Inc., Westgate Resorts
Late Maintenance Fee Collection Charge Added After Check Cashed

So last year I paid my maintenance fees for my one bedroom 1 week every other year time share property. I admit, we paid them late (May 08) they were due in January. The day after I mailed them I received a bill from Pinnacle Collections. I contacted Pinnacle to tell them I paid Westgate. I thought Westgate would not cash the check, and refer me to Pinnacle. They did cash the check. I then never heard from Pinnacle or Westgate until now.
On Friday 10/2/09 I received my maintenance and tax balance (bill) from CFI. It stated my property taxes due on 1/1, along with a past due balance of $228. I immediately called CFI, demanding to know what this was from. They stated that they paid Pinnacle a collection fee out of my check I wrote Westgate for Timeshare Maintenance fees. Why did they cash a check, when it had gone to collections? I thought you were supposed to deal with the collection agency. I have never received a bill for this in a year and a half. I had no idea they were charging late fees and interest. They say they have been calling me. This is a flat out lie. I have NEVER received a call or letter from them. I have voicemail. NO voicemails. Isn't it convenient that they are letting this lie while it is racking up interest charges. They say there is nothing they can do. I asked them to prove they have been contacting me. The representative, Brian Green said "Prove we haven't called".
I am furious with Westgate. They are not even trying to work with me. I have been online and seen all the complaints against them. I feel they are bullies. They have no right to cash a check after it had gone to collections and then pin the collection fee on me. I paid them $564, they gave me credit for 442. I demand to know why this happened and how they can get away without sending a bill in all this time, and just put it on next years bill.

Company: CFI Resorts Management Inc., Westgate Resorts
Country: USA
State: Florida
City: Ocoee
Address: 2801 Old Winter Garden Road
Phone: 4073551583

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