Business English Solutions Internaitonal LLC
Say f*ck to their customer, hang up calls, insult customer, threatens to sue customer if referring them online

Traveling & Tourism

Business Language Alternatives International LLC PandaVisa.com as well as their leader supplied Terrible support, stated f*ck for their customer, hung-up calls, insulted customer, intends to prosecute customer if referring to poor encounter or any research using their company, lied towards the customer, attempted to scare customer.

My husband and that I achieved leader of Enterprise Language Remedies International LLC and PandaVisa.com on July 8. We decided to pay him to get and send back my passport. Once we decided I settled him $102 in cash purchase including 1) $55 to Chinese Embassy to get a passport, 2) $15 for his service-fee, 3) $32 for Fedex standard overnight shipping cover. Because of the need for passport, he decided to utilize signature expected shipping and advise me the following range, which he also explained earlier when he attempted to persuade me to make use of his support, which additional brokers do when mailing passport by Fedex, which my spouse and that I also known as him later and established with him within our contract.

But he didn't do what he assured us to complete. 1) Our passport collection day is July 25. But he didn't visit get passport on that evening. I called him. He explained the embassy stated it had been not prepared. But I examined my standing about the Embassy site and that I also known as the Embassy, I had been educated it had been prepared in those days. 2) he didn't utilize $32 I settled him for overnight delivery but just utilized $15 three times show saver cover shipping, centered on our contract I had been designed to obtain my passport on July 26 but obtained it on July 28. I called him. He explained Fedex elevated price and he's to applied 2nd time shipping. Nevertheless I named Fedex, he employed the three-day shipping and also the defex price for overnight regular shipping continues to be $32.3) he gave us the incorrect Fedex tracking number. After I questioned him to provide me the best following range, he delayed. I nearly got the best following range after I discovered my passport was drooped at my door. 4) He didn't employ trademark shipping he'd guaranteed. And he didn't actually wish to spend $2 more for trademark shipping in the $32 I paid him.

I tried many times to contact his office quantity throughout the workplace time but he didn't reply my telephone. Subsequently on Aug. 6 2011 my spouse employed another telephone number to contact him simply to protest about his shady, unprofessional company. He screamed at my spouse, stated F*ck to him and put off the telephone while my husband wasn't utilizing any poor term as well as in a great method. Then I named his office telephone simply to complete our criticism. He also screamed at me and put off the telephone again. And so I named him again. He continued shouting at me, didn't permit me to speak, attempted to scare me and informed me he was documenting my speaking. I said good. All I'd like him to understand is we're dissatisfied about his shady, unprofessional support and we're more dissatisfied concerning the rude means he addresses our grievances. Later he sent mail to us stating our many 4 calls (including he put off the telephone the very first twice and stated F*ck to us) were bothered him. He explained I ought to protest to Fedex not him and he actually insulted us by publishing we ought to "show you need a trademark shipping since many of regular people are wire of". He also intends us in his e-mail "if we discover any mention of the this issue online in virtually any Oriental boards or else, we are completing a libel suit against you". He lied to us, refused and didn't do the support he'd assured us to complete. He insulted us, attempted to scare us and mistreated us. He doesn't have worthwhile faith to solve issues for his clients or clarify anything. Very terrible support and terrible company. Be familiar with that.


Company: Business English Solutions Internaitonal LLC
Country: USA
State: Connecticut
City: Mansfield Center
Site: pandavisa.com
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