Choice Hotels International
Hotel overbooked

My partner and that I arranged a reservation in the Comfort Suites on September 14 for master collection @114.99 per evening for appearance on July 26th and starting on July 28th of 2011 and obtained a confirmaiton. We're likely to the NASCAR Bristol competition, this really is my partners personal gift, therefore we arranged properly ahead of time (nearly annually). On Sunday, May 22nd, the resort chooses to contact me and inform me they're rescheduling my reservation simply because they have overbooked the resort by 50 areas. Now over time, being a few months out of the occasion, there is not really a resort accessible inside a good distance. Now over time, the resort has mentioned that they can NOT recognize the reservation no real matter what - I have exhausted all choices, actually calling corporate. Corporate claims they cannot create a resort respect a reservation. Personally I think this really is bad support and need assist in getting hired solved.

Company: Choice Hotels International
Country: USA
State: Tennessee
City: Kingsport

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