TSP Travel
Travelscape, llc NO CHANGE OR CANCEL FEE

I needed to make a last minute reservation for one night only near the Atlanta airport. The need was caused by late flights out of the Philippines. It was almost midnight 03-28. I went online to look for hotels in that area and found a site and searched for hotels.

I made a reservation at this site because it said by selecting a certain category the reservation could be changed with no charge or cancel fee. Since this reservation was only going to be needed if the connecting flight was made in Seoul, I felt this would be the perfect option.

I got my confirming email at 12:05 03-29-11. I then found that I didn't need the reservation so I cancelled it and 03-29-11 12:55: 17 am I received an email about my cancellation.

Hotels 2 Stay has received your cancellation request and forwarded it to the property
A cancellation number was not available from the property at this time. A reservation agent will send you your cancellation number as soon as the property provides it.

We understand that sometimes plans fall through. We do not charge a change or cancel fee. However, this property (Hyatt Place Atlanta Airport-South) imposes the following penalty to its customers that we are required to pass on: Cancellations or changes made after 4:00 PM (GMT-05:00) Eastern Time (US & Canada) on Mar 28 are subject to a 1 Night Room & Tax penalty. The property makes no refunds for no shows or early checkouts. If you have any questions please feel free to contact us:
TravelNow.com
4124 S. McCann Court
Springfield, MO 65804 USA
Or you may reach us by replying directly to this confirmation e-mail.
Now pray tell how could I cancel or change a reservation before it was made? My credit card was charged for the full amount by TSP Travel

Do not use these companies involved what ever their name may be.

Company: TSP Travel
Country: USA
Phone: 8002194606
Site: travelnow.com

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