Ramada Plaza Resorts
Fraudulent advertising rude customer service horrible experience

We were contacted by RPR per telephone about purchasing an Orlando, Fl., Bahamas vacation. We decided that for the money it seemed to be a good idea, because we were going to use it for our honeymoon. We ended up using it for our 1st anniv., and it was the worst experience that I have ever had with a company.

We had to drive to a separate location everyday to check in with the travel center in order to get our hotel vouchers, we were "kidnapped" by the time share tour guide for over 4 hours. We repeatedly told her we were not going to buy and wanted to go back to our car, because she drove us to a separate location to "show us around, " but she would not take us back. We finally after 4 hours, walked out and found our car.

The hotel accomodations and the cruise ship were less than the luxury accomadations that we were promised.By the time we paid for all of our hotel tax, a rental car, the cruise ship charges, etc. We could have taken a much better vacation by booking it ourselves.

When we got off of the ship and had to drive to the Ft. Lauderdale travel center to get our new hotel vouchers for the second part of the trip they made us wait for about 2 hours because we did not purchase a time share in Disney. The people that did purchase one were give their vouchers right away. My husband became extremely angry, because we were exhausted from all of the running around that they were making us do and he got into a an arguement with one of the employees and the man finally gave us the vouchers but he tore up the directions to the hotel, so we had no idea where to go!!! Luckily some nice people helped us find our way.

Then they called us at our hotel and harrassed us! Since we have been back to Ohio the company has contacted us on 4 separate occassions trying to sell us another vacation!!! We told them each time that we went on the vacation already and hated it and to never contact us again. This was supposed to be a romantic 1st anniversary, we went over Valentines day, we tried to make the best of it but it was extremely awful.

PLease tell everyone you know not to deal with this company they are unprofessinal and unethical.

Company: Ramada Plaza Resorts
Country: USA
State: Florida
City: Ft. Lauderdale
Address: 2419 E. Commercial Blvd
Phone: 9546309449

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