Wyndham Hotel Group
Double Audit Fraud

This is a warning to all hotel's wanting to switch to Days Inn (Wyndham). Read this report and than decide.

I am a night auditor for a hotel formerly of the Days Inn name. I know the programing for my audit reports that we used for the Days Inn corporation. When Days Inn came in and looked over my audit paperwork for the past year, they came back and said that we lied on our paperwork and that we owed them 32,000, for direct billing fees that we supposedly had not reported to them.

Now if you are in the hotel business, than you understand what I am about to explain. Simply put, when our direct bill guest checks out, the system checks him out-leaving the balance showing, but he has left. Than when the direct bill is paid via check, we input that total into the computer. Understand right? It looks like they were put in twice into the computer-but Days Inn accused us of fraud because we were paid twice. Once when the direct bill guest left, and once when we received the check for the bill and put that into our computer. Do you not see what I just explained??? We only got paid the one time per DB guest and Days Inn accused us of cheating them. WTH???

My boss refused to pay that inflated franchise fee and asked them to come out and redo the audit-after we gave them proof of how our system works. THEY ABSOLUTELY REFUSED!

So now skip a year later. They have taken my boss for all he's worth. He's in bankruptcy court, he lost his houses, and his credit is in the toilet. Days Inn lawyers for one example of how they outrageously charged him? They charged $19.00 for less than a ten second call-for the front desk just to say my boss was not available! So now the $32,000 inflated bill has turned into $747,000.

Why is it the bad guys always win? I do not have a terrible boss, but I have one that wants what's his-justice. And he was denied it. Could it be racism? He's from India, so who knows. Our american court system should be ashamed that they let Days Inn ruin a good man.

Warning: If you are still thinking of Going with the Wyndham Hotel Group and their Franchises, than don't say you weren't warned. They will do to you what they did to my boss-guaranteed. You can take that to the bank-while you still have money that is. Wyndham will take all of it. Don't do it!!!

Company: Wyndham Hotel Group
Country: USA
State: California
City: Mission Viejo
Address: 27271 Las Ramblas Suite 111
Phone: 9493672496

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